Shipping policy

Shipping Policy

Thank you for shopping at SuvaFlow. We are committed to delivering your order of keyboards, headphones, and mice in a timely and secure manner. Please review our shipping policy below for details on how we process and deliver your purchases.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all products in our store, including keyboards, headphones, and mice. Standard Shipping typically delivers within 5–10 business days after order processing, depending on your location.

Shipping Costs

Shipping fees are calculated based on the total weight of your order and your delivery address. Please note that free shipping is not available for any orders. The exact shipping cost will be displayed at checkout before you complete your purchase.

Order Processing

Orders are processed within 1–2 business days after payment confirmation. Processing times may be slightly longer during peak seasons or promotional periods. Once your order is shipped, you will receive a confirmation email with tracking information.

Delivery Timeframes

  • Standard Shipping: Estimated delivery within 5–10 business days from the date of shipment.
  • Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or adverse weather conditions.

Shipping Restrictions

We currently ship to addresses within the United States and select international destinations. Some remote areas may experience longer delivery times. If you have any questions about shipping to your location, please contact us at [email protected].

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery through our carrier’s website.

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us at [email protected] within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and provide a replacement or refund as appropriate.

Contact Us

For any questions or concerns regarding your shipment, please email us at [email protected]. Our team is here to assist you.